Address: 3/50 Barry Street, Bayswater, Victoria, 3153, Australia
Tel: (03) 7002 6133
Email: infooila.au
CONTACT DETAILS
Address: 3/50 Barry Street, Bayswater, Victoria, 3153, Australia
Tel: 1300 60 76 72
Email: infooila.au
FREQUENTLY ASKED QUESTIONS
Product pictures are updated time to time from manufacturers websites. Changes to label design and can shape may happen without notice, but the product specifications shall remain the same and match the product name.
Your invoice will be emailed to you from our ecommerce platform. Please make sure to not block or classify no-replay@oila.au as Junk. You can also find your sales receipt under My Account>>Orders.
As long as you have not opened the can’s closure or seal, you may return your product to our address indicating you order number and we will process your refund. You are asked to pay for shipping, as all items leave our warehouse after QC.
We usually mark unmoving products as out of stock. Should you have any special inquiries, please do not hesitate to contact us and we will try to arrange the product.
We integrate with different Australian post services. The shipping is automated through our ecommerce platform. Should the wight of purchased good be more that 20Kg, we will arrange the shipping manually.